{"id":4505,"date":"2026-07-28T22:07:57","date_gmt":"2026-07-28T19:07:57","guid":{"rendered":"https:\/\/brodiprint.bg\/%d0%bf%d0%be%d0%bb%d0%b8%d1%82%d0%b8%d0%ba%d0%b0-%d0%b7%d0%b0-%d0%b2%d1%80%d1%8a%d1%89%d0%b0%d0%bd%d0%b5-%d0%b8-%d0%b2%d1%8a%d0%b7%d1%81%d1%82%d0%b0%d0%bd%d0%be%d0%b2%d1%8f%d0%b2%d0%b0%d0%bd%d0%b5\/"},"modified":"2026-07-28T22:07:57","modified_gmt":"2026-07-28T19:07:57","slug":"%d0%bf%d0%be%d0%bb%d0%b8%d1%82%d0%b8%d0%ba%d0%b0-%d0%b7%d0%b0-%d0%b2%d1%80%d1%8a%d1%89%d0%b0%d0%bd%d0%b5-%d0%b8-%d0%b2%d1%8a%d0%b7%d1%81%d1%82%d0%b0%d0%bd%d0%be%d0%b2%d1%8f%d0%b2%d0%b0%d0%bd%d0%b5","status":"publish","type":"page","link":"https:\/\/brodiprint.bg\/en\/%d0%bf%d0%be%d0%bb%d0%b8%d1%82%d0%b8%d0%ba%d0%b0-%d0%b7%d0%b0-%d0%b2%d1%80%d1%8a%d1%89%d0%b0%d0%bd%d0%b5-%d0%b8-%d0%b2%d1%8a%d0%b7%d1%81%d1%82%d0%b0%d0%bd%d0%be%d0%b2%d1%8f%d0%b2%d0%b0%d0%bd%d0%b5\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<p>This policy describes the conditions for returns, exchanges and refunds for orders from brodiprint.bg.<\/p>\n<h2>Right of withdrawal (14-day period)<\/h2>\n<p>According to the Consumer Protection Act, you have the right to withdraw from the distance contract within 14 days of receiving the goods, without giving a reason.<\/p>\n<h2>Exception for customized products<\/h2>\n<p>According to Art. 57, item 3 of the Consumer Protection Act, the right of withdrawal <strong>does not apply<\/strong> for goods made to order by the customer - including all products with embroidery, DTF printing or other personalization of your choice. These products are not subject to return, except in the case of proven manufacturing defect or non-conformity with the order.<\/p>\n<h2>Non-personalized products<\/h2>\n<p>Goods without decoration are subject to return within 14 days of receipt, under the following conditions:<\/p>\n<ul>\n<li>The product is in its original condition, with all labels and packaging.<\/li>\n<li>The product has not been worn, washed or damaged.<\/li>\n<li>Return costs are at the customer&#039;s expense, unless the reason for the return is an error on our part.<\/li>\n<\/ul>\n<h2>Defective or wrong products<\/h2>\n<p>If you receive a defective item or a discrepancy with what was ordered (wrong model, size, color or decoration), please contact us at <a href=\"mailto:office@brodiprint.bg\">office@brodiprint.bg<\/a> within 2 years from the date of delivery, according to the current legislation on commercial warranty. We will replace the product or refund the amount paid.<\/p>\n<h2>How to request a return or exchange<\/h2>\n<p>Contact us at <a href=\"mailto:office@brodiprint.bg\">office@brodiprint.bg<\/a>, indicating the order number and the reason for return\/exchange. You will receive instructions on the next steps.<\/p>\n<h2>Refunds<\/h2>\n<p>If the return is approved, the amount will be refunded to the same payment method used for the order, within 14 days of receiving the returned goods.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u041d\u0430\u0441\u0442\u043e\u044f\u0449\u0430\u0442\u0430 \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u043e\u043f\u0438\u0441\u0432\u0430 \u0443\u0441\u043b\u043e\u0432\u0438\u044f\u0442\u0430 \u0437\u0430 \u0432\u0440\u044a\u0449\u0430\u043d\u0435, \u0437\u0430\u043c\u044f\u043d\u0430 \u0438 \u0432\u044a\u0437\u0441\u0442\u0430\u043d\u043e\u0432\u044f\u0432\u0430\u043d\u0435 \u043d\u0430 \u0441\u0443\u043c\u0438 \u043f\u0440\u0438 \u043f\u043e\u0440\u044a\u0447\u043a\u0438 \u043e\u0442 brodiprint.bg. \u041f\u0440\u0430\u0432\u043e \u043d\u0430 \u043e\u0442\u043a\u0430\u0437 (14-\u0434\u043d\u0435\u0432\u0435\u043d \u0441\u0440\u043e\u043a)<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-4505","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/brodiprint.bg\/en\/wp-json\/wp\/v2\/pages\/4505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brodiprint.bg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brodiprint.bg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brodiprint.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brodiprint.bg\/en\/wp-json\/wp\/v2\/comments?post=4505"}],"version-history":[{"count":0,"href":"https:\/\/brodiprint.bg\/en\/wp-json\/wp\/v2\/pages\/4505\/revisions"}],"wp:attachment":[{"href":"https:\/\/brodiprint.bg\/en\/wp-json\/wp\/v2\/media?parent=4505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}